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Contact Us

If you have a query, please complete the form below and click submit. We will respond to your email as soon as possible
If you are making an order-related enquiry, please include your Order Number.

Before submitting your query, you may wish to browse our FAQ section as the answers to many common questions can be found here.


Contacting Us by Telephone

If you wish to speak to a Customer Services Representative please call +44 (0) 333 300 1505 and select option 4.

Alternatively, you can contact the stores directly on the numbers below:

Stadium of Light: 0191 551 5375

The Galleries: 0191 419 3185

Debenhams: 0191 568 2181

Opening Hours

Opening hours are 9am – 5.30pm Monday to Friday, 9am - 5pm Saturday and 10am – 4pm on Sunday.

Our opening hours on Bank Holidays are 10am – 4pm. We are closed on Christmas Day.

Contacting Us by Email

Email enquiries can be sent to We will endeavour to respond to your email within one working day.

Contacting Us by Post

Our postal address is:
Stadium of Light
Stadium way
Tyne & Wear