SAFCStore Christmas Delivery Services and Returns Policy


Christmas home delivery


The last date for guarenteed UK mainland delivery is Friday 20 December 2019. All orders must be placed before 3pm on Friday 20 December in order for them to qualify for Monday 23 December delivery.
Any orders placed 3pm on Friday 20 December and before 3pm on Monday 23 December will be despatched on Monday 23 December. However, we can can not guarentee that this parcel will be delivered on Tuesday 24 December.

Once your parcel is despatched you will receive a DPD tracking email that will enable you to follow the progress from the time it leaves us until the time it arrives at your door.

Christmas click and collect



The last date for pre-Christmas click and collect is midnight on Monday 23 December. All orders must be placed by midnight on Monday 23 December in order for them to be available in store for collection after 11am on Tuesday 24 December.
Any click and collect orders placed after midnight on Monday 23 December will not be available to collect until after 1pm on Wednesday 26 December.


New year home delivery


The last date for guarenteed UK mainland delivery is Friday 27 December 2019. All orders must be placed before 3pm on Friday 20 December in order for them to qualify for Monday 30 December delivery.
Any orders placed 3pm on Friday 27 December and before 3pm on Monday 30 December will be despatched on Monday 30 December. However, we can can not guarentee that this parcel will be delivered on Tuesday 31 December.

Once your parcel is despatched you will receive a DPD tracking email that will enable you to follow the progress from the time it leaves us until the time it arrives at your door.

New year click and collect



The last date for pre New Year click and collect is Monday 30 December. All orders must be placed by 11am on Monday 30 December in order for them to be available in store for collection after 1pm on Tuesday 31 December.
Any orders placed after 11am on Tuesday 31 December will not be available to collect until after 1pm on Thursday 2 January 2020.


Normal delivery service will resume from Thursday 2 January 2020.

 



International delivery cut off dates


Please refer to the below table for the dates of international delivery cut off dates. If you country does not appear on the table, please email safcstore@safc.com and we will be able to assist with your individual request.

Internationals Pre-Christmas cut off date
Australia 11/12/19
Belgium 18/12/19
Brazil 11/12/19
Canada 12/12/19
China 03/12/19
Cyprus 12/12/19
France 18/12/19
Germany 18/12/19
Gibraltar 15/12/19
Greece 11/12/19
Hong Kong 15/12/19
Italy 16/12/19
Macau 06/12/19
Netherlands 18/12/19
New Zealand 11/12/19
Norway 12/12/19
Republic of Ireland 19/12/19
Spain 16/12/19
Sweden 15/12/19
Switzerland 17/12/19
United States 12/12/19

 


Christmas Returns Policy 2019


Items purchased from 16 October 2019 can be exchanged up until 6 January 2020.
Refunds and exchanges cannot be processed during the period 26 - 29 December 2019.
Refunds or exchanged require the item to be returned in its original condition and accompanied with an order acknowledgement.
We are unable to accept returns if the swing ticket attached to the garment has been removed.
Personalised items are exempt from our returns policy.

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